Spa Breaks and Beauty Secrets with Susanne Kaufmann

Wed, 17 April 2019

Susanne Kaufmann’s organic skincare is cultivated and inspired by the Bregenzerwald’s natural bounty. Based in Vorarlberg, Austria, the Susanne Kaufmann Spa at Hotel Post Bezau spring-boarded the launch of a natural product line in 2003.

Born and raised in the Bregenzer Forest, Susanne Kaufmann’s childhood centred on nature. The inheritor of Hotel Post Bezau – a fifth-generation establishment in Vorarlberg, Austria – Susanne took over the hotel in 1994 and set out to create an exceptional, modern destination spa to enhance the alpine retreat founded by her great, great grandfather.

Combining Bregenzerwald’s natural bounty, the Susanne Kaufmann Spa at Hotel Post Bezau places a strong focus on results-driven treatments. Designed by Susanne’s brother, architect Oskar Leo Kaufmann, after renovations were completed in 2003 the clinic’s success spring-boarded the launch of the Susanne Kaufmann natural product line, developed in collaboration with a team of pharmacists and dermatologists.

If mountainous Vorarlberg is a little beyond your reach, Susanne’s skin-specific formulas can picked up from the well-stocked shelves of the world’s most luxurious beauty halls – from Liberty London to Le Bon Marché in Paris. Designed to address the full spectrum of common skin concerns, they’re one beauty splurge you won’t regret.

Your hotel and spa are located in Bezau, Vorarlberg, Austria. What are some of your favourite places in and around the area?

Schönenbach is one of the most beautiful valleys in Vorarlberg and lies on a plateau between the Hirschberg and the Diedamskopf. Lake Körbersee, located in Schröcken, is a one-hour hike from the hotel. Enjoy a tour of the lake in one of the little row boats or perhaps, dare to take a swim – although, this alpine lake is 1,600m above sea level and is only suitable for hardy swimmers.

What are you working on at the moment?

We are currently relaunching our anti-ageing line. We are always on the lookout for new active ingredients and restructuring our formulas based on latest dermatological findings.

Why are targeted treatments important in skincare?

We are all different and so is our skin. It is really important that your beauty therapist doesn’t merely follow a ritual, but recognises your individual, bespoke skincare needs and adjusts your treatment accordingly.

How can hotels – from their spa product line to their bathroom amenities – become more conscious?

There are so many ways that hotels can be more conscious. Reducing food waste by rejecting the throwaway culture evident in the hospitality industry is a great start. Championing local sourcing and nose-to-tail eating, our restaurant’s cleverly designed menus also aid the elimination of food waste. Hotels should use eco-friendly cleaning products. Our product line, developed in collaboration with producer Ingo Metzler, contains only active and plant-based ingredients.

What do you think makes a good hotel?

Authenticity, friendly service, a good mattress, fresh food, easy check in service and cleanliness.

Where do you go to relax and reenergise?

The Bregenz Forest or the beach.

Which are your most frequented travel destinations?

I travel a lot for business to major cities such as London, Paris, New York and Milan. In the summer, we head to the ocean – it’s always Portugal, Spain or Italy.

Does travel inform your products?

Yes, it definitely does. Over the years, I have noticed a major impact on my skin when I travel to big cities. Air pollution is not something you face in the same way when living in the Bregenzerwald, but we know that environmental pollution, UV rays and the blue light from computers and phones are major concerns for skin health today. After several years of research, we launched The Pollution Skin Defense System by Susanne Kaufmann which focuses on protecting the skin from environmental pollution and boosts the body’s own repair mechanisms.

What are your travel beauty essentials?

Moisturising harmonising spray, hyaluron serum, lip balm, hand serum, rejuvenating glow mask and eye cream line A.

Where’s your next adventure?

The Azores.

What are you reading at the moment?

The Diet Compass by scientific journalist, Bas Kast. It’s an interesting survey of ageing and nutrition, and explores what healthy eating really means.

Discover More...

Dinner Parties and Greek Islands with Aerin Lauder

You May Also Like

City Guides

You know how you have that one incredible friend who knows their city inside out? That’s us. We take the world’s most dynamic destinations, hand-pick the best bits and give them to you in one place. This is the kind of guide that you don’t need to run by a local – it was written by one. Eat your heart out, shop until you drop, drink like a fish, dance your socks off, sleep – then repeat.


Curate your bookcase with the full SUITCASE library. From Volume 2 through 29, we've been around the world, explored uncharted landscapes and reexamined travel perceptions along the way. We invite you to do the same; grow your collection today.

Download Suitcase App
Learn More